Sitecore Unified Commerce - The platform that aimed to be the Shopify for enterprise.
2022 • Senior Product Designer
Sitecore Unified Commerce overview
Unified Commerce is a SaaS platform for customers to manage their catalog, build large-scale enterprise websites, and use Sitecore Search technology to deliver the most personalized products and content.
I was one of several designers for this project. In addition, I also lead the discussions with product management and engineering leads to make sure we were moving forward weekly.
My work
Here are all the parts of the platform I worked on and designed. First, users were onboarded through the Sitecore enterprise cloud portal. Sales could set up accounts to configure the platform through the SaaS cloud home.
After their tenant would be set up, users would go through a self-service wizard. I created a similar UX for sales led versus product-led through an external website.
Once inside the platform provided assisted onboarding. I designed two patterns: a stepper in a page vs a guide that showed as a drawer from a FAB.
One of the main features was the catalog. This was an extensive catalog for products, content, and other entities.
Merchandisers had the ability to write the rules that determined which products displayed on their e-commerce website. This used Sitecore Search technology, where it could be determined by rules or via a drag and drop WYSIWYG editor.
Users could configure this manually, or via a recipe. The recipes were algorithms that could be created using a visual editor. The idea was to give user the ability to build their own algorithms.
In addition to products, user could manage the enterprise or e-commerce website's categories. They could manage categories and define the products in each.
I also worked on providing and designing enterprise grade analytics. Many of these reports were based on another product Sitecore Search.
